Sunday, January 30, 2011

It's all about Storytelling--

There’s no doubt that ‘Storytelling’ has become a buzzword, but applied in a practical and tangible way it ceases to become a nebulous concept; instead it can become a powerful and creative tool to assist learning and development as well as increasing engagement. By following eight steps (or 'critical success factors') and weaving stories into every one, every organisation can create a truly committed and energised workforce:

1. Create a simple, credible and compelling Story (the business journey).

2. Align the senior leaders (so they are speaking as one voice).

3.Bring the Story to life (add an emotional dimension to the rational logic).

4.Make the Connection ('how can I contribute and what's in it for me?').

5.Replicate the Conversation (equip managers to personalise the Story).

6.Turn the Story into Action (what can we do differently or better?).

7.Reinforce the Connection (celebrate heroes and share success).

8.Learn and adjust (review progress and update the Story).

At The Storytellers we have seen the most remarkable impact on businesses which have used this method to engage their people in mission-critical strategy. Currys Supply Chain and Parcelforce Worldwide are just two UK organisations which, following a major change programme, have seen dramatic reductions in staff turnover and absenteeism and sharp rises in engagement and productivity.

www.inlineproductions.com

http://www.simply-communicate.com/news/top-tips/engaging-through-storytelling-0


Friday, January 7, 2011

eCommerce Video Trends To Watch In 2011

ecommerce video

It’s that time of year when predictions are made about the year ahead. As we predicted at the start of last year, 2010 saw online retailers from Golfsmith and Verizon Wireless to Moosejaw and JC Penney deploy product video and realize rapid ROI. In 2011, the industry will turn a crucial corner.

The WEB TV wars are just beginning-

Check out this killer article by Fortune’s Jessi Hempel titled “What the Hell is Going On With TV” to get a flavor for the impending drama in this space. And I quote: “Netflix, Google, and Apple can’t just swoop in and disrupt the $85 billion home entertainment industry. The challenge lies in navigating the entrenched interests that make up the television business.” Jessi’s piece reminds us that only a 1/10th of a percent of people have left cable television for the web, yet Microsoft says 42% of the premium Xbox Gold users who rely on it to view video are watching more than an hour a day, or 30 hours in a month.

“If you’re a cable provider, that should be terrifying,” says Forrester analyst James McQuivey. The author points to Clicker.com as one I’d watch closely… a made-for-web TVGuide and search tool that allows you to locate various shows (Modern Family) and select viewing options: free, per episode or subscription. But Jessi likes Comcast as a driver of a mature online-video model because it protects the financial interests of content providers (as well as its own). I sadly believe she’s right given the confusing and frustrating state of online-video on television today (which she likens to Internet circa 1998). Fortunately we’ve got two forces to keep Comcast motivated: consumer demand and willing startups ready to meet that demand. And he, Comcast has been asked to be cool (see Bloomberg/Businessweek article).